Assessor Resource

MSS408008
Analyse data for relevance to organisational learning

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers the skills and knowledge required to analyse data generated from formal information monitoring and management systems, such as statistical process control (SPC) and six sigma, or Systems Control and Data Acquisition (SCADA) software and determining its relevance for organisational learning.

This unit is intended for managers, team leaders and people with a similar sphere of influence and scope of authority and responsibility. It covers the capturing of knowledge from data generated within organisation systems and takes a largely quantitative view of information. The unit applies to individuals who are familiar with the application and use of statistics in operations.

This unit may also be applied to service organisations applying competitive systems and practices principles.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify learning from own organisation data

1.1

Obtain data from appropriate data systems.

1.2

Examine data for discontinuities, trends and other possible signs of assignable cause.

1.3

Examine selected data events to determine root causes of data events.

1.4

Communicate root causes of data events to relevant stakeholders.

2

Identify learning from value stream data

2.1

Identify data which is or could be available from other value stream members.

2.2

Identify data which might be useful but is not available and seek access to it.

2.3

Obtain and examine available data for discontinuities, trends and other possible signs of assignable cause.

2.4

Examine selected data events to determine root causes of data events in liaison with appropriate value stream personnel.

2.5

Communicate root causes of data events to relevant stakeholders.

3

Capture learning

3.1

Review root causes to determine implications for organisational learning.

3.2

Ensure learning is captured by organisation’s systems.

3.3

Obtain involvement and required approvals from relevant process/system owners.

3.4

Check that learning flows to all relevant stakeholders.

4

Apply learning to team/organisation

4.1

Review management systems for their impact on organisational learning.

4.2

Brief relevant process/system owners on changes and obtain required approvals.

4.3

Check learning is used in daily operations.

4.4

Review use of learning in liaison with appropriate value stream personnel and update in knowledge system.

4.5

Identify implications for training and procedures.

4.6

Recommend improvements to value stream/organisation knowledge system.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to analyse data for relevance to learning for one (1) or more processes/sections or value streams and to:

identify learning from own organisation/process/section’s data

identify learning from other parts of the value stream

capture that learning

apply it to the team/organisation.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to analyse data and capture learning, including knowledge of:

sources of data within the organisation and the value stream

methods of analysing data for learnings

methods of capturing data and the learnings from it

competitive systems and practices tools relevant to the process/section/value stream

kaizen and kaizen blitz processes

communication modes.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence is best done from a report and/or folio of evidence drawn from:

a single project which provides sufficient evidence of the requirements of all the elements and performance criteria

multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.

A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.

Assessment should use a real project analysing data for learning opportunities in an operational workplace.

Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify learning from own organisation data

1.1

Obtain data from appropriate data systems.

1.2

Examine data for discontinuities, trends and other possible signs of assignable cause.

1.3

Examine selected data events to determine root causes of data events.

1.4

Communicate root causes of data events to relevant stakeholders.

2

Identify learning from value stream data

2.1

Identify data which is or could be available from other value stream members.

2.2

Identify data which might be useful but is not available and seek access to it.

2.3

Obtain and examine available data for discontinuities, trends and other possible signs of assignable cause.

2.4

Examine selected data events to determine root causes of data events in liaison with appropriate value stream personnel.

2.5

Communicate root causes of data events to relevant stakeholders.

3

Capture learning

3.1

Review root causes to determine implications for organisational learning.

3.2

Ensure learning is captured by organisation’s systems.

3.3

Obtain involvement and required approvals from relevant process/system owners.

3.4

Check that learning flows to all relevant stakeholders.

4

Apply learning to team/organisation

4.1

Review management systems for their impact on organisational learning.

4.2

Brief relevant process/system owners on changes and obtain required approvals.

4.3

Check learning is used in daily operations.

4.4

Review use of learning in liaison with appropriate value stream personnel and update in knowledge system.

4.5

Identify implications for training and procedures.

4.6

Recommend improvements to value stream/organisation knowledge system.

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Sources of data include one or more of:

SPC/quality processes

six sigma processes

quality processes

plant instrumentation and control data

regular meetings, such as toolbox and quality

ad hoc discussions with employees and other value stream members

warranty and other product returns/customer complaints

kaizen and kaizen blitz data.

Learning includes all of:

can be passed on

is a recordable event or method

leads to change in practice.

Electronic, paper-based or other systems for the capture of knowledge include one or more of:

clip boards on the line

problem solving templates

procedures templates

whiteboards/other noticeboards

databases and other electronic records

incident reports

maintenance requests/records

a method of knowledge retrieval

a method of searching, filing and cataloguing.

Record systems includes all of:

is not just retained by an individual

is available to others

survives beyond the departure of individual

has an allocated a level of importance.

Stakeholders include one or more of

work team members

value stream members.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to analyse data for relevance to learning for one (1) or more processes/sections or value streams and to:

identify learning from own organisation/process/section’s data

identify learning from other parts of the value stream

capture that learning

apply it to the team/organisation.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to analyse data and capture learning, including knowledge of:

sources of data within the organisation and the value stream

methods of analysing data for learnings

methods of capturing data and the learnings from it

competitive systems and practices tools relevant to the process/section/value stream

kaizen and kaizen blitz processes

communication modes.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

The collection of performance evidence is best done from a report and/or folio of evidence drawn from:

a single project which provides sufficient evidence of the requirements of all the elements and performance criteria

multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.

A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.

Assessment should use a real project analysing data for learning opportunities in an operational workplace.

Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

The assessor must demonstrate both technical competency and currency.

Technical competence can be demonstrated through:

relevant VET or other qualification/Statement of Attainment AND/OR

relevant workplace experience

Currency can be demonstrated through:

performing the competency being assessed as part of current employment OR

having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain data from appropriate data systems. 
Examine data for discontinuities, trends and other possible signs of assignable cause. 
Examine selected data events to determine root causes of data events. 
Communicate root causes of data events to relevant stakeholders. 
Identify data which is or could be available from other value stream members. 
Identify data which might be useful but is not available and seek access to it. 
Obtain and examine available data for discontinuities, trends and other possible signs of assignable cause. 
Examine selected data events to determine root causes of data events in liaison with appropriate value stream personnel. 
Communicate root causes of data events to relevant stakeholders. 
Review root causes to determine implications for organisational learning. 
Ensure learning is captured by organisation’s systems. 
Obtain involvement and required approvals from relevant process/system owners. 
Check that learning flows to all relevant stakeholders. 
Review management systems for their impact on organisational learning. 
Brief relevant process/system owners on changes and obtain required approvals. 
Check learning is used in daily operations. 
Review use of learning in liaison with appropriate value stream personnel and update in knowledge system. 
Identify implications for training and procedures. 
Recommend improvements to value stream/organisation knowledge system. 

Forms

Assessment Cover Sheet

MSS408008 - Analyse data for relevance to organisational learning
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Date:


Assessment Record Sheet

MSS408008 - Analyse data for relevance to organisational learning

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: